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Benefits of Complete Telephony 

Many people use mobile phones to communicate during their working day, the Complete Telephony Solution allows you to connect your mobile, desk phone and laptop all via an easy to use app.  Using the same number to pick up from any location on any connected device, you will never miss those important calls again.

Not only that but we have a host of other benefits, these include:

  • Single support desk for all your IT and telecoms
  • Simple feature rich licence (inc call recording, CRM integration and much more)
  • Continual system upgrades so you are never left behind
  • A simple drag and drop interface for easy conferencing both internally and externally
  • Simple click to dial from your contacts in outlook.
Answer the same call from your Telephone, laptop or mobile

Coronavirus (COVID-19)

How can our solution help your business?

More and more organisations are making the decision to offer remote or flexible working on a permanent basis. With the Complete Telephony solution your business doesn't need to come to a stop just because your team are not based in the office.

Our solution enables you to physically take your desk phone home, where you can make and receive calls exactly the same. Or if you would prefer, you can answer the same call from your mobile. This way, your team can work "business as usual" with no barriers in their way.


Moving to a cloud based provider

Why do you need to do this before 2025?

You may have heard talk about the phasing out of Integrated Services Digital Network (ISDN), which has been around for over 20 years. BT will stop selling traditional phone lines during 2020 with a view to switch off the network entirely by 2025. Therefore your business will need to make the move to a cloud based telephony solution.


What is Voice Over Internet Protocol (VoIP)? 

ISDN uses the public phone network whereas VoIP uses the internet to route calls. Benefits of VoIP include; ease of transfer if you are moving office - plug in and go, scalability -  easily increase or decrease the number of users, no physical installation is required, flexibility when it comes to remote working, meaning you can take your hard phone with you and plug in wherever you may be as well as using apps and easily redirecting calls.


What should I do now?

Your next steps.

There is no need to panic as there is time to make the transition but it's good to get the ball moving and talk to us about when your contract with your existing provider ends and considerations such as your current internet connection.

You can benefit from a host of additional features with Complete Telephony and it makes life easier getting all of your IT needs from one place.  

If you're interested in learning more about Complete Telephony, would like to book a demo, or a review of your current telephony solution, fill in the form and we will get back to you.